The Problem
– A whopping 5.8 billion pounds of returned merchandise found its way into landfills in 2020!
– As online sales continue to grow, so does the return problem.
– Approximately 30% of e-commerce sales are returned versus 10% of brick-and-mortar sales.
The Opportunity
– Two-thirds of consumers prefer to align with purpose-driven brands that advocate sustainable practices.
The Need
– It’s well-documented that the pandemic and now post-pandemic inflation have hit lower-income families the hardest.
– Households earning less than $30,000 a year are facing higher inflation than those earning more than $100,000.
– The rising costs of rent, food, and gasoline are a bigger share of total spending for low-income households.